Frequently Asked Questions


What type of payments do you accept? TOP
Ali Designs accepts the following credit cards, Visa and Mastercard.

How will my order be shipped? TOP
We ship our orders via USPS First Class Mail.

When will my order be shipped? TOP

All of the products by Ali Designs are handmade by us.  Once the order and payment have been received, it will take approximately 7-10 business days for your order to be completed and shipped to you. 

What is your return policy? TOP
Returns can be made within 7 days if any items exhibit a manufacturing defect. 

If I live locally, is it possible for me to pick up my order to avoid shipping cost? TOP
If you live in Northern California in the South Bay area, please feel free to contact me directly and we can arrange a time for you to pickup your order.

Is my personal information and my credit card information secure on the Ali Designs website? TOP
Ali Designs uses the highest level of encryption and authentication tools to protect the security of both your personal and credit card information. 

What is your Privacy Policy? TOP

Ali Designs will not sell your name or contact information to any third parties for any reason.